RETURN POLICY
Last updated March 31, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for
a full refund or an exchange
. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item,
please email customer service at bk.acrylics@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,
place the item securely in its original packaging
and include your proof of purchase,
and mail your return to the following address:
BK ACRYLICS
Attn: Returns
RMA #
26029 Equestrian Gala Ct
Aldie,
VA
20105
United States
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your
return or exchange
. Please allow at least eight (8) days from the receipt of your item to process your
return or exchange
.
We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
●
Customized Products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
●
Sale items are FINAL SALE and cannot be returned.
●
We do not accept returns or exchange any customized order.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
bk.acrylics@gmail.com
